So Pie

18th October 2017 Before visiting So Pie I tried to contact them to book a table. I did so via email, Facebook and telephone, all of which were unresponsive. Therefore, I decided to turn up without booking to find out there was a step entrance which was inaccessible. There was no other entrance and they…

Trapped Escape Rooms

4th October 2017 Escape rooms is a real-life room escape game which requires players to work together to solve a series of riddles while locked in a themed room. There are three rooms – The Haunted Hotel, The Hangover and Prison Break of which you have 1 hour to escape. I didn’t take part in…

Gloucester Park

15th September 2017 Accessibility To start with I found getting into Gloucester Park challenging due to the fact that there was no disabled parking in the surrounding area. There is pay and display roadside parking and also double yellow lines which would have been suitable for my blue badge however; there were no dropped kerbs…

Harvester – The Priory, St Oswalds

22nd August 2017 Parking and access There are three large disabled parking spaces close to the entrance of the building and there is a flat entrance leading in with a large double door. There are also some outside benches suitable for a wheelchair user if you wanted to sit outside for a drink. I received…

Stagecoach

16th August 2017 I was very impressed with the customer service provided by Peter Allen, the training coordinator at Stagecoach, so firstly a big thanks to him and also Roger who assisted. Peter talked me through the three day training programme. Day one is focused on customer care and service, day two is specifically focused…

Gloucester Train Station

2nd August 2017 My overall experience of traveling from Gloucester train station was a good experience accessibility wise. The station master Mike was helpful from start to finish and advised me how I could contact the assisted travel helpline. The station and trains are kept clean, tidy and safe to ensure a pleasant journey. Accessibility…

Cattle Country

30th June 2017 I was due to visit Cattle Country, however I fell ill on that day. Therefore my PA attended the visit for me and reported back. Cattle country is a great day out for families, there is lots to do for young children of all ages. There are limitations for the disabled but…

Pizza Hut

21st June 2017 Parking There are two disabled parking spaces located at the front of the building. There is a flat entrance leading into the venue with a large accessible double door. All the staff members were very helpful, friendly and well mannered. Our waitress was fantastic from start to finish and answered any of…

Jet Age Museum

17.6.17 I visited the Jet Age museum. There are two disabled parking spaces located at the front of the building. There is a flat entrance leading into the venue with large accessible double doors. Once inside you go through a set of accessible double doors in front of you to enter the museum. Attraction Once…

The Comfy Pew

13 .6.17, I visited The Comfy Pew. There is disabled parking located at Westgate Street Car and Coach park. There is a cobbled street leading up to the venue, this is quite uncomfortable for anyone in an electric wheelchair. There is a flat entrance leading into the venue that has a very narrow door, but…

The Dick Whittington

9.6.17 I visited the Dick Whittington. There is disabled parking located in the Westgate Street Car and Coach park. The pub actually has no accessible entrance. They do have portable ramps to use on the front entrance steps. However these are no good for anyone in a heavy wheelchair. We did attempt to use them…

Hedley’s

7.6.17, I visited Hedley’s Café. There is disabled parking located at Westgate Street Car and Coach Park. There is a flat entrance leading into the venue with a large accessible singe door.   All the staff members were very helpful friendly and well mannered. Nicola took the time out of her day to answer our…